Returns, Exchanges, and Refunds

Unopened and unused PROADDICTION products can be returned for a refund or exchanged within 14 days of purchase. The purchaser is responsible for return and exchange shipping costs. To start a return please email a photo of the product, a reason for your return as well as your order number to: orders@odeliyaprobeauty.com

If you received defective, damaged or incorrect products, you are eligible for a full refund or exchange within 14 days of purchase. To receive full compensation, the purchaser must provide evidence of the issue. Evidence may include a photo or video with proof of purchase. Returns and exchanges for damaged goods are subject to validation and approval with submission.

If the above is not provided OdeliyaProBeauty can not issue refunds for returns and or exchanges.